Instilling Trust within Your Team: Ten Actions You as a Leader Can Take
One of my favorite TV shows of all time was The Office, which aired for nine seasons up until a few years ago. Not only was it hilarious, in my opinion, but for people like me who have spent their career observing and working with teams and organizations like Dunder Mifflin, it portrayed every kind of dysfunctionality imaginable—deception, disrespect, retaliation, backstabbing, humiliation, and, of course, mistrust—but all done in way that made us laugh! It made for funny T
Truthiness and Trust in Your Organization: Third in a Series on Trust
Today’s “word of the day” is: Truthiness. Can you say truthiness? The definition of truthiness is the quality of stating concepts or ideas one wishes or believes to be true, rather than the facts. So why am I offering up a vocabulary lesson to you today? Keep reading and I think you will see the relevance of this “new” word. If you, your team, and/or your organization do not have, have never had, and do not anticipate ever having any issues with trust, then you are excu
Trust and Your Team: Gauging the Level of Team Trust
Welcome to my second blog in a series on trust in organizations. For those of you who missed my first trust blog, I talked about the importance of trust and the current state of affairs in organizations as well as our political system when it comes to mistrust. I provided three different views or definitions of trust. Now I want to turn your attention to the subject of trust and your team. I will suggest a straightforward way for you to answer questions like, “How do I kn
